FAQs

Due to the variable nature of Veterinary Medicine, and for us to better triage your pet and their needs - all appointments must be made by calling your nearest clinic directly. Our Melbourne location is open Mon – Weds, Friday 9am – 4pm, Thursday 9am – 6pm, and Saturday 9am – 1pm. Melbourne can be reached at (321) 242-9826. Phones are down for lunch from Noon – 1pm during the week. Our Palm Bay location is open Mon, Tues, Thurs, Friday 9am – 4pm, Wednesday 9am – 6pm, and Saturday 9am – 1pm. Palm Bay can be reached at (321) 676-7777. Phones are down for lunch from Noon – 1pm during the week.

Florida Aid to Animals is not a full-service hospital and does not see walk-ins or emergencies. We specialize in keeping the basics of pet healthcare affordable - prevention and routine care. We are like your pet's primary care physician. For emergencies, we suggest an emergency hospital, and for sick visits, we suggest a full-service veterinarian in the area. 

The Veterinary Clinics listed below are for quick reference only. This is not an endorsement or recommendation.

Animal Emergency and Critical Care Center 321.725.5365

https://www.animalspecialtyemergencycenter.com

Animal Specialty and Emergency Hospital 321.752.7600

http://www.ashemergency.com/

Aloha Pet And Bird Hospital 321.777.6444

www.Alohavet.com

Or any other local vet clinic.

There are necessary, "core vaccines" and non-core vaccines based on the individual cat or dog and their lifestyle needs. Our highly-trained veterinary staff will help you decide what is best for your pet. To learn more about feline vaccines, check out the article we wrote here on the blog. To learn more about canine vaccines, read this article. Any questions, please just call us or ask during your exam! We understand vaccines can be confusing, and are happy to help you decide the best preventatives for your pet.

We have a great article that explains how parasite prevention plays a key role in your pet's health. Read it here.

Navigate to Financial Aid Grant and Acknowledgement area on this website, read the requirements. If you and your pet meet the criteria, fill out, and sign the form. Once all the required forms have been submitted via the website and / or email a manager will call and discuss the Financial Aid Grant: approval/denial and next steps.

*** Qualifications and terms apply; funding is variable and based on need and funds available. 

To help the pet population, the first thing you want to do is make sure your own pets are spayed or neutered and up-to-date on their vaccines and heartworm prevention. Cats and dogs are euthanized every day due to overpopulation and disease in shelters, and being part of the solution is key! Sadly, a great number of the population are low-income or homeless and unable to afford these basic services for their pet; our Financial Aid Program was designed to assist those pets in need of our services at a reduced or covered cost. You can help by donating to our Financial Aid Program by clicking the 'donate' button on this page and make a difference in the lives of pets! We thank you for your generosity and continued support and advocacy for pets!

Our exam fee is $39.99 - - depending on the nature of your appointment, additional procedures may be required. See the procedures page for details. The current prices for vaccines are listed here and our available products are listed here. See the surgery page for more information regarding surgical appointments. If you are still confused about our pricing structure, please call your nearest clinic directly or send us a message so that we can walk you through your pets' specific needs. 

Yes, we can trim or dremel your pet's nails! This can be done during your exam or surgery, or in its own appointment. Nail trims cost $19.55 - $30.00, depending on how much trimming is needed and if we need to dremel. All pets over 16 weeks of age must show proof of Rabies vaccination for all appointments. To schedule your pet a nail trim, contact your nearest FATA clinic directly by phone.

To keep prices as low as possible for the public, we limit our services and available products. Florida Aid to Animals primarily treats felines and canines. However, we do see the occasional Rabbit or Guinea Pig on a case-by-case basis; if we have the staffing and doctors available to properly care for that species' needs. We do not see farm animals, birds, or exotics. Please call us to inquire about any small pets outside of our usual scope for current service offerings.

We know that choosing the right food for your pet can be intimidating - but it's not impossible. The key to finding the right food for your cat or dog is being mindful of your pet's nutritional needs and understanding how to look for high-quality food. As veterinarians, we recommend a diet deemed 'nutritionally complete' and is designed for your pet's lifestyle and health concerns. Read more here about how to make the best food choices for your pet or talk to us during your appointment, we would be happy to guide you in the right direction!

Credit Cards Refunds

***There will be a processing fee for all credit card refunds. Your funds will be returned to you minus $5.00. If you leave the credit on your account, there is no fee, and you can use the credit the next time you are at the clinic.

Please read the entire surgical procedures page for a better idea of our pricing structure, based on weight, age, and known health factors. 

Surgery drop-off is at 8:00am; please allow up to 30 minutes for surgery check-in. 

Surgery pick-up is 3:00pm, unless told earlier by surgery staff.

Patients That Are Over the Age Of 6 Years Are Required Pre-Anesthetic Blood Tests.

Pre-Anesthetic or Full Wellness Blood Tests are available to ALL Surgery Patients. The cost for Pre-Anesthetic Blood Tests is $100.00.

For All Surgical Procedures:

• The patient needs to be healthy, no heart murmur or seizures, or any major health condition. If we have not examined the pet in the last year, we will need to do a pre-surgical exam at an additional cost of $39.99 to ensure the anesthesia is safe for them.
• Pet must weigh more than four pounds.
• All patients for anesthesia are required to provide proof of Rabies vaccination (or our cost for the Rabies vaccine is 1 year/$25.75, 3 year/$28.75; this can be done on the day of surgery)
• Only for Dogs – a negative heartworm test and proof of their heartworm prevention is required. (Or we can do this test in house the day of surgery, the cost is $37.75).
• We do require a deposit ($50.00) to make the surgery appointment (this deposit is your partial payment toward the total cost of the surgery/dental, you will pay the balance after the surgery/dental at the time of pickup.) This deposit is your promise to come on the day of surgery (If you do not call us or do not show up for your appointment, we will keep your deposit. If you need to cancel or reschedule, we ask you to contact us at least 48 business hours prior to the appointment).
• Blood tests are required if patient is over 6 years of age. (CBC and Blood Chemistries)
• Pet must be less than 10 years old (9 years 9 months ok – not over 10 years) our doctors do not give anesthesia over the age of 10 years.
• If there are fleas, ear infection, or another medical issue there could be additional charges.

Any spay or neuter surgery appointment made after January 2, 2023, will now include the e-collar.

If you have any questions regarding Spay or Neuter, please contact us by phone - we are happy to answer any concerns!

No, sorry - at this time we do not certify Emotional Support Pets or Service Animals.

We do offer 'healthy pet' certification that can be used for carry-on travel (in cabin only) of your cat or dog within the continental United States or to certify that your pet is 'healthy' for boarding or other service needs. The charge for the exam and certificate is $65. Additional pets are $30 each within the same exam.  Pets must be up-to-date with Rabies vaccination. We do not offer health certificates for puppy or kitten sales.